Shipping Policy

How we get your order to your door — delivery regions, costs, and timelines, all in one place.

Thank you for shopping with Sayalli. We strive to deliver a smooth and reliable ordering experience, with efficient processing and dependable delivery services. Please review the information below to understand our delivery regions, timelines, and order procedures.

01 Delivery locations

At present, we offer shipping within the United Kingdom only. Orders placed with delivery addresses outside the United Kingdom aren’t eligible for fulfilment.

02 Shipping costs

Free shipping on all orders.

03 Delivery timeframes

Order processing time — 0–1 business day
Shipping transit time — 2–5 business days
Estimated total delivery — 3–6 working days
Daily order cut-off — 4:00 PM (UK time)

Orders received after the daily cut-off are processed on the following business day.

04 Shipment tracking

After your order is shipped, a tracking number will be sent to you, so you can follow your delivery progress in real time.

05 Courier partners

We work with reputable courier services to ensure timely, secure, and trackable deliveries.

06 Address updates

Need to modify your delivery address? Contact us within 24 hours of placing your order. Once an order has shipped, address changes are no longer possible.

Email: support@sayalli.shop

07 Incorrect or incomplete address

If a shipment is returned due to an incorrect or incomplete address provided at checkout, the customer is responsible for any additional shipping fees required to re-deliver the order.

08 Contact us

Sayalli
support@sayalli.shop
+44 070 2679 4299

Store hours
Monday – Friday: 9:00 AM – 9:00 PM
Saturday & Sunday: Closed

Response time
We aim to respond within 24 to 48 hours.